Shipping Policy
1. Shipping Methods and Availability
We offer shipping services for all orders placed through our website, [https://shop.invigro.com/], within India. We ship to addresses throughout India, covering major cities and regions. Please note that we do not ship internationally at this time.
2. Order Processing Time
Once your order is placed, we strive to process and ship it within 1-2 business days. Please note that processing times may be longer during peak seasons or holidays. You will receive a confirmation email with tracking information once your order has been shipped.
3. Shipping Rates
Shipping rates are calculated based on the weight, dimensions, and destination of the package within India. The shipping cost will be displayed at checkout before you finalize your purchase.
4. Estimated Delivery Time
The estimated delivery time depends on the shipping method selected at checkout and the destination within India. Standard shipping typically takes 3-7 business days, while expedited shipping options are available for faster delivery. Please note that these delivery times are estimates and may vary due to unforeseen circumstances or carrier delays.
5. Order Tracking
Once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment on the carrier's website or through our order tracking system. Please allow up to 24 hours for the tracking information to be updated.
6. Order Modifications and Cancellations
If you need to modify or cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed and shipped, we may not be able to make changes or cancel it.
7. Returns and Refunds
For information regarding returns and refunds, please refer to our separate Refund Policy available at [https://shop.invigro.com/p/refund-policy]. Please review the policy for eligibility criteria, return instructions, and any associated fees.
8. Contact Information
If you have any questions, concerns, or require assistance with your order or shipping, please don't hesitate to reach out to our customer support team. You can contact us via email at connect@invigro.com or through the contact information provided on our website.